Refund policy
REFUND POLICY
Last updated: September 22, 2026
Because each precut window tint kit is prepared for a specific vehicle, the terms below apply to all orders.
FREE 30-DAY RETURNS AND EXCHANGES — WE PAY THE RETURN SHIPPING
Every return and exchange is free. No restocking fees, no handling charges, no fine print about why. After you create your free account and complete the return form, we email you a prepaid return label — you pay nothing to ship it back. Opened the kit? Started the install and it went wrong? Had to peel film back off the glass? Still covered. You receive a refund of the full product price or a replacement kit.
Kits may be returned or exchanged within 30 days of delivery. HMU4TINT pays return shipping on every return and exchange.
HOW TO START A RETURN OR EXCHANGE
Start your return or exchange at hmu4tint.com/pages/returns. Returns and exchanges require a free HMU4TINT account using the same email you used at checkout — this protects everyone from fraud, scams, and abuse, which is what lets us pay return shipping for every honest customer. The form takes about two minutes and tells us what happened and what you need — refund, exchange, or replacement. You will receive a confirmation email with your prepaid return label and instructions.
Then ship the return using the prepaid label we email you. No printer? Show the label from your phone at any carrier counter, or reply to your confirmation email and we will help.
EXCHANGES SHIP BEFORE YOUR RETURN ARRIVES
For exchanges and replacements, provide your return tracking number (by replying to your confirmation email or emailing hmu4tint@hmu4tint.com). The moment your tracking number is in, we ship your new kit — you do not wait for your return to reach us, and we cover the shipping both ways. Price differences are refunded or charged as applicable.
Refunds are issued after the return is received and inspected, to the original payment method.
THE ONE CONDITION: SEND BACK ALL THE FILM AND THE TUBE, PACKAGED PROPERLY
Free returns work because the material and the packaging come back to us. Return all film pieces — used, unused, or wasted — together with the original shipping tube. Keep everything rolled, slide it back into the tube with the original packing, cap both ends, and tape securely.
The kit must be packaged with the same care we shipped it with. Returns that are forcefully stuffed into the tube, crushed, or intentionally damaged will not be accepted, because abused packaging and film cannot be reused or restocked. If the return arrives intentionally damaged, we may refuse the refund or exchange and no prepaid-label cost will be charged to you.
EVEN PROFESSIONALS WASTE FILM
Professional installers make mistakes and waste film. It is part of tinting, not a reason to eat the cost. If your install does not go as planned, do not throw anything away — return all the material and the tube, and we will refund you or send a replacement kit.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives damaged, has a manufacturing defect, or does not match the vehicle information submitted with your order, email hmu4tint@hmu4tint.com within 14 days of delivery.
Include your order number, vehicle information, and clear photos showing the issue. After reviewing the claim, HMU4TINT may provide a replacement or refund at no additional cost. We cover all shipping when the issue is confirmed to be our error.
REFUND PROCESSING
After an eligible return is received and inspected, we will email you with the outcome. Approved refunds are submitted to the original payment method within 5 to 7 business days. Your bank or card issuer may require additional processing time.
Original shipping charges are already included in your product price, so the full product price is what gets refunded.
INSTALLATION RESULTS
DIY installation requires careful handling, surface preparation, and suitable installation conditions. Film damaged by contamination, creasing, improper handling, incorrect placement, excessive heat, wind, or installation technique is not considered defective for warranty purposes. This does not limit your free return: install outcomes are covered above, as long as all the film and the tube are returned and packaged properly.
WARRANTY CONCERNS
For a product-quality concern discovered after installation, email hmu4tint@hmu4tint.com with your order number, photos, and a description of the issue. We will review the information and explain the available resolution.
NON-RETURNABLE ITEMS
Gift cards are final sale.
QUESTIONS
Email hmu4tint@hmu4tint.com or start your return at hmu4tint.com/pages/returns.